CleverNav

Built on VIGI, we offer a suite of GenAI and Voice AI products for insurance

Products Across the Insurance Value Chain

Sales Companion

Personalised pitches, instant explanations and objection handling.

Smart Coach

AI trainer for faster onboarding and continuous learning.

Navigator

Analyse sales conversations and give real time actionable insights.

Underwriting Assist

Assist underwriters with document understanding and smarter risk assessment.

Converse

Precise and intelligent communication on policy benefits, and claims and servicing queries.

VIGI Technology Architecture

AI Architecture Built for Insurance

VIGI is powered by a purpose-built AI stack designed specifically for the insurance industry - combining domain-trained language models, intelligent agents, and secure enterprise integrations.

  • • Insurance-Specific Fine-Tuned LLM: Trained on insurance terminology, products, workflows, and compliance requirements.
  • • AI Agents for Sales & Service: Task-driven AI agents that assist with conversations, policy guidance, and process execution.
  • • Built-in Calculation & Rule Engines: Premium calculations, eligibility checks, and underwriting logic integrated into AI responses.
  • • Continuous Feedback Loops: Learns from interactions, corrections, and outcomes to improve accuracy and relevance over time.
  • • Enterprise-Grade Security: Secure handling of client and policy data with role-based access and system integrations.

Built on Trust, Designed for Scale and Security

VIGI is designed to integrate seamlessly into your current insurance technology ecosystem - enhancing your workflows without disrupting them.

Enterprise System Integrations

  • • CRM and lead management systems
  • • Policy administration platforms
  • • Claims and servicing systems
  • • Learning & training platforms
  • • Customer portals and mobile apps

Flexible & Sclable Deployment

  • • API-first architecture for easy connectivity
  • • Works alongside existing tools and processes
  • • Role-based access and enterprise-grade security
  • • Scalable across teams, channels, and geographies
  • • Cloud-ready and adaptable to enterprise environments

Data Privacy & Protection

  • • Client and policy data is handled securely and never shared across organizations
  • • No cross-client model training on sensitive enterprise data
  • • Encryption of data in transit and at rest
  • • Strict data access controls and monitoring

Enterprise-Ready Governance

  • • Role-based access and permission management
  • • Audit trails for AI interactions and decisions
  • • Configurable knowledge sources and guardrails
  • • Designed to align with regulatory and compliance requirements

Simple, Phased Implementation

VIGI is designed for rapid deployment with minimal disruption, helping your teams see value quickly while scaling over time.

1

Connect Your Systems

Integrate VIGI with your CRM, policy systems, knowledge repositories, and workflows through secure APIs.

2

Configure Intelligence

Configure insurance products, rules, compliance guidelines, and business processes to tailor VIGI to your organization.

3

Deploy & Scale

Roll out AI assistants to teams across sales, service, and operations - then expand use cases and coverage over time.

Why VIGI, Not Just Generic AI?

While general AI tools provide broad knowledge, VIGI is purpose-built for the insurance industry - delivering contextual, compliant, and workflow-aware intelligence.

Generic AI Tools VIGI
Industry Knowledge General knowledge across domains Fine-tuned with insurance products, processes, and terminology
Workflow Awareness Not aware of internal insurance workflows Built to support sales, underwriting, claims, and servicing workflows
Compliance Sensitivity No built-in guardrails for insurance compliance Configurable guardrails aligned to product and regulatory requirements
Business Integration Standalone usage Integrated into CRMs, policy systems, and enterprise platforms
Decision Support Provides generic answers Combines AI responses with rules, calculations, and insurance logic

What Early Users Are Saying

Insurance teams testing VIGI are already seeing meaningful improvements in productivity, speed, and customer interactions.

“VIGI significantly reduced the time our agents spend searching for product information. It’s like having an expert sitting beside every advisor.”

Head of Sales Enablement

Large Insurance Company

“Our service teams handle policy queries faster and with greater accuracy. VIGI helps standardize responses while improving customer experience.”

Operations Leader

Insurance Operator

“The training use case is a game changer. New team members ramp up much faster with AI-guided assistance.”

Training & Capability Head

Health Insurance Company

See VIGI in action

Discover how VIGI can transform your insurance sales, service and training workflows.

Schedule Demo

Schedule Demo

We’ll walk you through VIGI and relevant use cases for your organisation.